Faculty Support http://qnotic.com Thu, 15 Mar 2012 22:21:24 +0000 en hourly 1 http://wordpress.org/?v=3.3.1 Feature Disruption -System Slowness http://qnotic.com/uncategorized/feature-disruption-system-slowness/ http://qnotic.com/uncategorized/feature-disruption-system-slowness/#comments Tue, 22 Nov 2011 17:58:49 +0000 http://blog-facultysupport.splclients.com/?p=135 Continue reading →]]> We are currently experiencing a system issue which is affecting the Learning Studio platform.

Users will experience slowness navigating through classes.

The incident has been escalated to eCollege technical teams and they are researching and working towards resolution.  Updates will be posted regularly until the issue is resolved.

Thank you.

]]> http://qnotic.com/uncategorized/feature-disruption-system-slowness/feed/ 0 Learning Studio Slowness http://qnotic.com/september-2011/learning-studio-slowness/ http://qnotic.com/september-2011/learning-studio-slowness/#comments Wed, 07 Sep 2011 22:15:24 +0000 http://blog-facultysupport.splclients.com/?p=129 Continue reading →]]> This notification pertains to an issue on the online course delivery system. We are currently experiencing a system issue which may be affecting the Learning Studio-Course access and related features.

The impact to users is slowness accessing Learning Studio and associated features.

Currently our IT department is working on resolving the issue and we will send you an additional notification when the issue is fully resolved.

Update:Resolved

This is a notification that the online course delivery system has been restored to its normal operating state at approximately 05:00 PM MDT.

]]> http://qnotic.com/september-2011/learning-studio-slowness/feed/ 0 Resolved: Gradebook Slowness http://qnotic.com/august-2011/resolved-gradebook-slowness/ http://qnotic.com/august-2011/resolved-gradebook-slowness/#comments Wed, 31 Aug 2011 18:01:49 +0000 http://blog-facultysupport.splclients.com/?p=127 This is a notification that the online course delivery system has been restored to its normal operating state at approximately 11:50 AM MDT.

]]> http://qnotic.com/august-2011/resolved-gradebook-slowness/feed/ 0 Gradebook Slowness http://qnotic.com/august-2011/gradebook-slowness/ http://qnotic.com/august-2011/gradebook-slowness/#comments Wed, 31 Aug 2011 17:34:49 +0000 http://blog-facultysupport.splclients.com/?p=122 Continue reading →]]> We have established that a degradation has been affecting users beginning at approximately 11:00 AM MDT. The Helpdesk is receiving reports that students are experiencing system slowness when using Gradebook.

Currently the eCollege IT department is working on resolving the issue and we will send you an additional notification when the issue is fully resolved.

]]> http://qnotic.com/august-2011/gradebook-slowness/feed/ 0 REMINDER: Scheduled Downtime -June 25, 2011 from 1:00am- 4:00am MST http://qnotic.com/june-2011/reminder-scheduled-downtime-june-25-2011-from-100am-400am-mst/ http://qnotic.com/june-2011/reminder-scheduled-downtime-june-25-2011-from-100am-400am-mst/#comments Fri, 24 Jun 2011 22:34:17 +0000 http://blog-facultysupport.splclients.com/?p=119 Continue reading →]]> eCollege will be performing their scheduled maintenance on June 25, 2011 from 1:00am- 4:00am Mountain Standard Time. During this time the eCollege system will be unavailable.

If you have any questions regarding this scheduled downtime please feel free to contact eCollege at 1-877-252-7715 or helpdesk@myonlinelogin.com.

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